Greekgear.com - Fraternity & Sorority Superstore!

21 Nov 2009

Support Center » Knowledgebase » Can I return my Merchandise?

	Can I return my Merchandise?

Solution Since we custom make most of our merchandise to order returns are generally not accepted and we are only able to accept returns on defective merchandise or mistakes we have made. In those cases a corrected replacement is sent out.

You must notify us in writing within 7 days of merchandise receipt and a Return Authorization (RA) must be given. (This is a standard in the industry) - We also must receive the merchandise back within 10 working days from your receipt of the product.

In the rare case that a return is accepted (no customized merchandise only) there will be a 25% processing/re-stocking fee charged for doing so.

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17 Nov 2004 09:36 AM